JR Technologies offers a range of IT support services. We have developed and refined our services in order to provide complete solutions tailored to your specific business needs.

Our dedicated support team are experienced professionals who resolve IT issues comprehensively with a focus on quality assurance.

The operation of a remote access strategy enables our engineers to access the system to investigate and identify any problems at which time they will also try to resolve the issue. If a visit to your site is required, the helpdesk staff will escalate this to our field staff and you will be duly contacted.

JR Technologies has a proven track record, which includes:

• 365 days a year coverage for servers, networks, desktops etc
• Service level agreements to suit your requirements
• Support availability: 9am to 6pm EST
• Remote Access Support-Remote monitoring and administration
• Support for installation, changes and moves